Appeals Process Back to top

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Property owners have the right to appeal to the Appraisal Review Board (ARB) any actions taken by EPCAD concerning their property tax appraisals at no cost. Typically, these actions would be concerning the value of the property, exemptions, taxable status and ownership issues. However, any action taken by EPCAD applies to or adversely impacts your property may be protested. After you file a Notice of Protest by mail, or in person, you will receive an appointment letter that will include information on how to prepare your case and guidelines for submitting evidence.

You may wish to discuss your issues with one of our trained staff when you arrive for your appointment. If you are still unable to resolve the matter in this informal hearing with the CAD staff, you may have your case heard by the ARB. The ARB is an independent board of citizens that reviews appraisals and other issues. They will hear your evidence and the evidence from EPCAD and make a ruling in the form of a Board Order sent by certified mail.

The Order will include the information about your right to appeal the decision if you are still not satisfied with the decision. You may appeal by completing a Request for Binding Arbitration and enclose a check for $500 payable to the Comptroller of Public Accounts. This will be refunded to you less $50 if your position is upheld by the arbitrator. Another option is to file suit in district court or in certain cases to the State Office of Administrative Hearings (SOAH).

Frequently Asked Questions Back to top

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What role does the El Paso Central Appraisal District play in the tax system?

The Appraisal District sets the value of each property in the County of El Paso as of January 1 of each year.


What is an Appraisal Review Board?

The Appraisal Review Board (ARB) settles disputes between property owners and the appraisal district regarding property values and exemptions ONLY.

Who sets the tax rates?

The governing body (city council, school board, county commissioners) of each taxing entity sets the rates for their jurisdiction. The taxing units decide what services they will provide in the coming year and how much money they will need in order to provide those services. Each taxing unit adopts a tax rate that will raise the needed tax dollars.

Where do I pay my taxes?

The El Paso Central Appraisal District does NOT levy taxes, set the tax rate or collect any taxes. To pay your taxes or obtain tax information, please contact the Consolidated Tax Office at (915) 212-0106. Their office is located on the third floor of the Wells Fargo Building, 221 N. Kansas Street. For online information, you may go to www.elpasotexas.gov/tax-office

What should you do if the ownership on the appraisal district records does not reflect the current ownership of a property?

If the appraisal record does not reflect the current ownership, please contact the Deeds & Exemptions Department at (915) 780-2066. Please note that most title transactions take thirty (30) days to post to our files.

How can I change my mailing address?

Please provide a written request to the Deeds & Exemptions Department, 5801 Trowbridge, El Paso, Texas, 79925. You may also email us at admin@epcad.org. Please indicate the correct address for your property and daytime phone number where you can be reached. The appraisal district will NOT make a mailing address change over the telephone.

How do I apply for exemptions?

Exemption applications are available at the appraisal district in the Deeds & Exemptions Department and may be picked up between 7:00 AM and 6:00 PM, Monday through Thursday, and 8:00 AM and 5:00 PM, Friday. Several exemption applications can be printed from the Forms page on this site. You may also call (915) 780-2066 and request an application be mailed to you.

How does the filing of exemptions affect my property taxes?

The amount of the exemptions that are granted by each taxing entity is subtracted from the market value of your residence and the taxes are calculated on that "lower value." In addition, when you turn 65, you may receive a "tax ceiling" for your total school taxes; that is, the school taxes on your residence cannot increase as long as you own and live in that home. If you significantly improve your home (other than ordinary repairs and maintenance), tax ceilings can go up. For example, if you add a swimming pool, a garage, a storage building, and a room to your home, or significantly remodel your home, your tax ceiling can rise. It will also change if you move to a new home. The tax ceiling is set at the amount you pay in the year that you qualify for the senior citizen exemption. The county, city or special district may adopt a tax ceiling.

How did the Appraisal District arrive at my value?

Utilizing comparable sales, income and/or cost data, an appraiser applied generally accepted appraisal techniques to derive a value for your property. All properties, both real and business personal property, are assessed as of January 1 of each year.

What if I disagree with the value of my property?

If you disagree with the appraisal district's opinion of value, a property owner must notify the appraisal district in writing by May 31 or 30 days from the date of the Notice of Appraised Value. If the appraisal district generated no Notice of Appraised Value, and you wish to protest, the protest must be filed by May 31. The Notice of Protest does not need to be an official form; however, the appraisal district can send you a Notice of Protest form to complete and submit. Please contact the EPCAD Phone Bank at (915) 780-2131 and request that a form be mailed to you. You may also submit a signed letter stating the protesting property owner's name, identifying the subject property and indicating the issue that you wish to protest.

What is a capped value and do I get one automatically?

Texas Property Tax Code, Section 23.23, allows for a 10% cap on residential properties where owners have filed a residential homestead exemption. Please note that the cap is affected by the addition of new improvements added in that year (i.e., additions, pools, garages). Capped Value minus applicable exemptions equals Taxable Value.

Does it cost anything to protest your property?

There is NO FEE associated with the filing of a protest or for filing for exemptions. You may get solicitations from companies offering to help lower your property taxes by filing for exemptions you might be entitled to or for filing a protest on your behalf, however, most homeowners can manage the appeals process on their own. EPCAD's staff will guide you through the process. For general information, please contact the EPCAD Phone Bank at (915) 780-2131.

Protests Back to top

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Filing a Protest and General Information

Texas Comptroller How to Protest For Homeowners Video

If you wish to appeal the appraised value of your property, you must file a Notice of Protest within the time allotted. The deadline to file is May 31st or 30 days from the date on your Notice of Appraised Value.

You may file your protest electronically, the appeal must be based on the property’s appraised value. You will need the instructions and the PIN enclosed with your Notice. Any protest that is filed online will receive all of the communications from the appraisal district via email.

You may also file a protest by mail or in person by completing the Notice of Protest attached to your Notice of Appraised Value. This form may include disputes for non-value topics.

File a protest

Online Protest

Current Hearings Schedule

The hearings schedule document will be updated daily at 6AM while hearings are actively being held. Please check back after this time to find an updated version of the document.

Download Hearings Schedule

Business Personal Property Back to top

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What is business personal property?

Business Personal Property (BPP) is tangible personal property that is used by a business for the production of income. Some of the most common types of BPP include furniture, fixtures, machinery, equipment, computers, electronic equipment, vehicles and inventory. As mandated by the Texas Property Tax Code, all business owners must file a BPP rendition each year that includes all assets used for the production of income in their possession or under their control as of January 1.

Renditions Back to top

What is a Rendition?

A rendition is a confidential report that lists business personal property (BPP) assets that are used for the production of income. Each year in early January, as a courtesy to property owners, the El Paso Central Appraisal District (CAD) mails a rendition form to most businesses. The rendition must be submitted to the CAD by April 15. However, on written request the deadline will be extended to May 15. Failure to file the rendition on time will result in a ten percent penalty that will be applied to your total tax amount. Note that you must render each year, rendering your business personal property is not a one time thing. Please mail, fax or submit your completed rendition report by the applicable deadline. General instructions for submitting electronically follow.

Submit a rendition online

Submit a rendition

General Submission Guidelines

You may scan and submit the following information along with your rendition:

Equipment listings showing assets, date of acquisition and the purchase price (for depriciation purposes)

Inventory Balance Sheet

IRS Depreciation Schedules

All Business Personal Property Renditions MUST BE SIGNED before being scanned.

Renditions that are not signed will not be accepted.

A successful submission will receive an email acknowledgment from the appraisal district. However, if your form does not contain our BARCODE it will be rejected by the system. Additionally if the form did not include a VALID SIGNATURE*, it will not be processed. Receipt of your Business Personal Property Rendition does not constitute acceptance. If you have any concerns regarding your rendition, consult with a member of our staff at (915) 780-2073.

*Valid signature: property owner, employee of the property owner, or an employee of a property owner on behalf of an affiliated entity of the property owner.

Exemptions Back to top

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An exemption reduces the taxable value of a property. The reduction can be partial either a percentage or a dollar value and some are full exemptions as with religious or charitable organizations. Some exemptions are mandated by law to certain taxing entities while others are optional. Some taxing entities are not required to offer any exemptions.

The homestead application for home owners, disabled persons, the over 65 years and 100% disabled veterans and the surviving spouses must only be applied for once a property ownera qualifies for the exemption. The disabled veteran’s application is a different form and also a one-time application but the level of disability must be updated annually.

Other exemptions must be applied for annually. The EPCAD sends a reminder notice to property owners who previously had an exemption or if a residential property has changed ownership. EPCAD maintains a list of the different taxing entities and the exemptions offered here.

If you are not sure which form to complete, by all means contact our office at (915) 780-2131.

Disabled Veterans Information

For information regarding Disabled Veteran's exemptions, click here.

Records Request Back to top

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Request Methods

You can request information from the El Paso Central Appraisal District through any of the following methods:

By Mail

Waldo Alarcon
Records and Archives
El Paso Central Appraisal District
5801 Trowbridge Dr.
El Paso, TX, 79925

By Email

To send your request by email, download the request form, fill in the information, print and sign the form. Scan the completed form, then email to openrecords@epcad.org

By Fax

To send your request by fax, download the request form, fill in the information, print and sign the form. Fax to:

Attention: Open Records Request
C/O: Waldo Alarcon
Records and Archives Manager

Fax #: (915) 780-2010

In person at:

El Paso Central Appraisal District
5801 Trowbridge Dr.
El Paso, TX 79925

Website last updated on: 11/8/2016 3:01:57 PM MST (UTC -7:00)