Online Protest Process

Before You Begin to E-File Protest

There is NO CHARGE for this service.

Submitting a protest electronically does not change any deadlines for filling a timely protest. Deadline for all timely protests is May 31st or 30 days from the date of your appraisal notice.

If you received a notice, you have 30 days from the date of your notice or May 31st, whichever is later to submit your protest. If you do not receive a notice, you have until May 31st to submit your protest.


You will not receive any correspondence through the US Postal Service.

You must accept to receive electronic communications from the CAD when submitting an electronic protest. The CAD will only contact you in regards to the acceptance and further status of your protest. The CAD will not give out your email address to any company and will not contact you other than to inform you of the status of your protest. Failure to accept electronic communications will result in the CAD’s inability to communicate with you about your protest. The email sender will be protest@epcad.org


Typical timeframe for an Efile protest:

  • Create Protest: 30 to 60 mins to be in our system and show up on the website
  • Upload Evidence: 30 to 60 mins after protest is in our system
  • Protest Offer: 5 to 8 Days Typically (depending on workload this can take longer)

If it has been more than two weeks and you have not received an email response from the CAD, please check your spam\junk email folder. Sometimes emails from the CAD can be filtered by some email programs as spam\junk email. If you feel that you are not receiving emails from the CAD, please contact us.

Log in to the website periodically to see if the status of your protest has changed, especially if you do not see any emails from the CAD. It is your responsibility to check on the status of your protest. Do not wait until May 31st to inform the CAD of any problems or issues. The sooner you contact us the sooner we can determine how to assist you.

If you reject the settlement offer made by the CAD, a notification informing you that you have successfully rejected the offer will appear . It will state that “you will also be notified either by letter or by an email with the formal protest hearing information.” This is incorrect and does not apply, within the evidence packet provided on the website you will find an appointment letter to the ARB with a date.

Using this online service DOES NOT CHANGE ANY DEADLINES for filing a timely protest with the Appraisal Review Board (ARB).


E-File Guidelines

For additional information contact our staff at (915) 780-2131

Website last updated on: 11/8/2016 3:01:57 PM MST (UTC -7:00)